Taken Excellent Care Of My Dad

My Dad came into Tenlands in February straight from the frailty ward at Bishop Hospital, and I can’t praise all the staff and management enough. They have taken excellent care of my dad, and he is so settled that it has taken the pressure off us as a family. Would highly recommend this home.

Well Looked After

My father enjoyed his stay, especially the food. His room was nice and kept clean. Even though my father is not a joiner when it comes to activities, there was plenty going on, and he encouraged me to join in. He was well looked after, and even got his hair cut. Would be happy for him to stay again.

Best Care Home For The Resident

Absolutely the best care home for the resident. I am the carer of her brother and we love visiting her. Everyone is well looked after and happy, full of energy and life. 1000% recommended the manager and his team, brilliant place

Cannot Praise The Staff Enough

I cannot praise the staff who have cared for my dad enough, not only in the last month but for his entire time there. The care, support, fun, love and dignity they have shown is nothing short of amazing. The staff always go that extra mile to make everyone’s day, treating all as individuals and knowing the likes and personalities of all the residents. They do remarkable work in what at times can be an emotional and stressful job.

Unbelievably Good

My Dad moved into Thornhill in September 2023 for a restbite whilst mum was battling cancer and sadly passed away in October 2023, Dad never came out of Thornhill. The love and care he received at Thornhill were unbelievably good, both professionally and personally. Nothing was too much trouble for the staff. We worried whether he would settle, but he did very quickly and became one of the characters thanks to the staff. Most people think they have to die before they meet an angel, but Dad didn’t have to wait; he met his angels long before at Thornhill, can’t thank them enough, and will be eternally grateful.

Great Pleasure And Enjoyment

Excellent staff who go above and beyond with their care and attention, also very welcoming to residents’ family and friends, nothing is too much trouble. Activities provided to residents give great pleasure and enjoyment, especially encouraging them to join in. Very well kept rooms and a good varied menu catering for all needs, also knowing loved ones are safe at all times, cannot praise Thornhill enough, many thanks .

No Words To Express My Gratitude

There are no words to express my gratitude, appreciation and thanks to all the carers and management at Thornhill House for their constant dedication and impeccable care they provide to the residents. Excellent, well-balanced meals, stimulating entertainment, activities, garden parties, fancy dress, the list is endless. Nothing is too much trouble for them. It’s very comforting to have the reassurance of knowing your loved one is being cared for to such a high standard. They are one big happy family at Thornhill House. Thank you very much, all of you, for everything.

Above and Beyond

They are friendly, welcoming & go above and beyond for all their residents & families. There are always events on that welcome everyone, I couldn’t recommend them enough.

Absolutely Fantastic

The staff at Thornhill House, as a whole, are absolutely fantastic. Nothing was ever too much, whether it was for my Grandma or for my family. My Grandma’s death was sudden, although she’d been battling with her illness for a while before she went to Thornhill. I never saw her as happy as I did when she was there. Thornhill is truly a home away from home, they make you feel at ease, offer emotional support, as well as maintaining a professional relationship with their service users, residents and their families. I cannot thank them enough for making the last few months of her life enjoyable under the circumstances, even now she’s gone, my family and I still have a friendship with those at Thornhill House, and that says everything about the care they put into what they do.

Loving 24 Hour Care

My dad was in Cooper House for respite care. Unfortunately, he passed away last week. I would like to thank all the staff for the loving 24 hr care they gave to my dad. I know he was being looked after properly and the meals were all home-cooked. I am so grateful to you all.